and a member of the development team will assist you further. If you don't own Windows, you can download a trial copy of Windows 10 here (click on the 'Download Tool Now' button and use the Media Creation Tool). The headset must be connected directly to the sound card of the PC, not the controller. You can also use an Xbox One Wireless Adapter with a Bluetooth controller - this supports Headset Audio. If you are running a newer version of Zen Studio with an older firmware that is not compatible, you will see this warning popup telling you that you must update your firmware. . This section is used if you do not yet own a Cronus Zen but wish to ask a question or speak to other Zen users. If you have problems downloading or opening Zen Studio it is because your .NET Framework drivers are not up to date, or your Anti-Virus software has triggered a false positive due to the encryption algorithm we use. configuration: Warzone on PC (no console); Cronus Zen, playing with controller XBox wireless game pack: Warzone Pro I know the instructions say that the game pack is officially only supported for PS4 and Xbox. The error code is part of a fail-safe to protect your Zen from corrupt code - it's telling you that the script is faulty and needs to be fixed. Connect Cronus Zen to a PC. When no controller is connected, The Zen will always be detected as an Xbox when connected to a PC using the rear CONSOLE USB Port and a micro-USB cable. Use the GamePack Configuration Interface (GCI) in Zen Studio or Cronus Zen's OLED Screen to access the OLED GamePack Menu to select the layout you are using in-game. I am using A2 and A3, I tried to change the ports but doesnt seem to make a difference. Instead, the Zen Studio plus must be connected to a computer that is on the same wifi network as the iPad. However it can also work with macOS (Sierra 10.12 and above) which can easily run Windows 10 in a dual-boot configuration using tools such as Boot Camp and Parallels Desktop. If you have disabled AV software and Zen Studio will still not open, create a post here and a member of the development team will assist you further. Be sure to read the, instructions which tell you exactly what information we need so your issue can be resolved as quickly as possible, Xbox Bluetooth Controller Pairs to Zen but Doesn't Work. tool to do it properly but you'd still need to at least disable Windows Defender temporarily to be able to run that). If your controller is unable to support audio (such as Bluetooth controllers), we have included a special feature where it can connect to a wired pass-through controller that does support audio, so no matter your configuration, there is always a solution. There's a number of reasons you may see an error code on Zen's OLED screen (E2021, E3001...), it could be that you haven't updated to the latest firmware (Step 1 out of the Box), or perhaps loaded a bad script that has been written for CronusMAX but not Cronus Zen. If you have a licensed device that is not detected by Cronus Zen, use this free tool to compile a detailed USB output report. The older model Sony DualShock 4 CUH-ZCT1 (DS4v1). You can then paste the report into a forum post or text file, along with full details of the input device you are trying to use and any other details regarding your experience to the, Controllers / Headsets & Audio / Input Devices section of the Zen forums. If you have tested a different script or GamePack that caused the original issue and still getting the same error, you need to change the mini-USB cable or try a different PC as something is blocking communication between the computer and the Zen. First it lets you use your favorite controller on Xbox One, Playstation 4, Playstation 3, Xbox 360 and Windows PC. If PS4 Speciality is not enabling after the power cycle, either the power cycle was not done correctly (when unplugging the mini-usb cable there must be no other cables connected) or Zen Studio temp folder is corrupted and needs restoring. Authentication over Bluetooth is not possible, so a second Xbox One controller has to be connected to the A1 USB Port. Turn on the console with its power button and wait until it boots to the main menu. Look for the 'stickies' at the top of each section highlighted in yellow. Download Zen Studio Software. Be sure to check this page first before contacting the Cronus Support Center. On zen studio it shows that it’s connected to the cronus zen but i can never get past the ps4 login screen. For more detailed information about pairing DS4 controllers visit this page at PlayStation.com. If you have a licensed device that is not detected by Cronus Zen, use this free tool to compile a detailed USB output report. If the Zen Studio software still says 'Device Disconnected' even though you have connected your Cronus Zen to your computer, it is because your device hasn't been updated to the latest firmware, the mini-USB Cable is bad or the device is somehow corrupted and requires you to run the Emergency Recovery procedure. If you don't select the same Button Layout Preset that you are using in-game, several Mods in this GamePack will not function correctly. If not, enable WiFi and connect to your network. C. Re-install the USB drivers which you downloaded from the ASUS Website (for ZenFone, ZenFone 2 series). You can also disconnect the mini-USB cable from the PROG USB Port and reconnect. Step 2: Setup Zen Studio 1. Note: If your Xbox One controller is newer than a 1708 model or an Elite S2, you can also use Bluetooth which is built in to the Zen. The controller can then be paired wirelessly to the wireless adapter that is connected to the A3 USB Port of the Cronus Zen (see image below). If you wish to have a headset connected directly to your wireless XB1 controller, you can use an Xbox One Wireless Adapter instead as that supports Authentication wirelessly. Also not obvious from Antelope's documentation: this software cannot connect directly to the Zen Studio+, i.e. First, unplug everything from the Cronus Zen, press and hold the small blue reset button found underneath, then connect the short. ' It's almost guaranteed that your issue and solution is listed here. We've built an. Topics: 1,625 / Posts: 2,888. Includes full support for in-game audio and party chat. If you ever have an issue with audio, the simplest solution is to unplug the jack from your controller and plug it in again. This is because an Xbox One requires Authentication with an original controller in order to bypass security challenges and pass-thru controller outputs to the console. Zen Studio is compatible with Windows 7, 8 and 10. Connect a gaming headset directly to your controller with Cronus Zen. of the Cronus Zen to a computer with Windows installed (PC or MAC). This is the most common issue, but also the easiest one to resolve. Check that WiFi is enabled in your device’s settings. Windows 7 requires a driver fix. Im trying to connect my new ps4 controller through Bluetooth on cronus zen but it doesn’t work. Here's you'll find important updates and information relevant to each GamePack. So forget about a lightweight setup with just the iPad and the Zen Studio. Download the Collective Minds Firmware Update Tool (CMUPDATETOOL) from our website. If you purchased the adapter from our store we will happily replace it with a brand new model. False positives usually happen with the Windows built in security tool “Windows Defender” which we recommend you disable (you can use the third party. Connect a mini-USB cable from the PROG USB Port of the Cronus Zen to a computer with... 3. If the issue persists, try connecting your headset directly to an auth controller connected to the A1 USB Port. A. If your Xbox One controller is newer than a 1708 model or an Elite S2, you can also use Bluetooth which is built in to the Zen. I bought a Zen a few weeks back. There are mods in packs for specific games that don't work at all. appears on the OLED screen. However it can also work with macOS, which can easily run Windows 10 in a dual-boot configuration using tools such as. usbtreeview.zip - 425KB. Cronus Zen is a breakthrough device founded on the rich legacy of CronusMAX, universally recognized as the world’s definitive controller emulation and scripting technology. On a PS4 this is done by connecting the controller to the console via micro-USB cable. In "Devices and Printers" I see Cronus ZEN listed as "unspecified" with yellow warning triangle. Compatible with Xbox One and PS4 Controllers; Compliant with USB2.0 standard and backward compliant with USB1.1 standard HEADSET AUDIO SUPPORT If your USB cable is functional, the firmware update tool will detect the Cronus Zen hardware. Zen Studio is compatible with Windows 7, 8 and 10. You can temporarily disable the AV software then simply add zen_studio_latest.exe to the whitelist. Find out how to perform a hard reset of your Cronus Zen here: In the unlikelihood that your Cronus Zen will still not recover even after following the Emergency Recovery instructions, then there is a good chance it has developed a hardware fault and you need to return it to your point of purchase to get it replaced under its warranty. support Headset Audio and/or the built-in DS4 speaker. This will automatically adjust and remap all Mods to your preferred choice. Simply connect the device to a USB port (preferably onboard if you're using a desktop - not one of the front USB ports), highlight the device so that the info is displayed on screen in the right window of the tool, right click on the device in the left window and select 'Copy Report from here'. Premium Charge and Sync: Keep any device with a Micro USB Type-B input fully charged and synced with your favorite photos and music. Windows 10 is fully supported on PC or MAC with Bootcamp, If the Zen Studio software still says 'Device Disconnected' even though you have connected your Cronus Zen to your computer, it is because your device, If the Zen Studio software still says 'Device Connected But Not Responding', simply, . We've built an Emergency Recovery system into Zen so that it's a simple process to get up and running again. to the whitelist. Connect a mini-USB cable from the PROG USB Port of the Cronus Zen to a computer with Windows installed (PC or MAC). Do not worry about these false flags, our software is completely safe. Test Your Controller in Windows Windows has a built-in game controller test app where you can check if your controller is being detected correctly using Cronus Zen. It's almost guaranteed that your issue and solution is listed here. You must connect the headset directly to the controller with the 3.5mm audio jack. Be sure to read the "How to get HELP...." instructions which tell you exactly what information we need so your issue can be resolved as quickly as possible. GAMING WITHOUT LIMITS Zen moves that legacy forward with a next-generation, state-of-the-art design, giving gamers the most powerful device emulation technology ever created, putting full control back in your hands. That's why a CM+ will hard crash when a DS4 V2 is connected to a XIM APEX (Titan One added APEX support after the court case, Cronus did not), as well as desyncing a XIM with a console at more than 250Hz. If you find your GamePack isn't working correctly, the memory in the Cronus device where the settings are stored may have become corrupted. On Windows or Mac, click the WiFi icon (on the bottom right, or at the top … This will automatically adjust and remap all Mods to your preferred choice. Sometimes its the mouse, I restart the cronus and then it detects the keyboard. The anti-recoil hasn't worked for me in any of the packs I've used so far. While Windows Defender doesn't specify how long you can disable real-time protection, "temporary" usually means until the next time you reboot your computer. Again, do not worry about these false flags, our software is completely safe. Consult your security software documentation on how to do that. Many users make the mistake of using the mini-USB cable to upgrade the firmware, which is for Zen Studio, not for Firmware upgrades. You can then paste the report into a forum post or text file, along with full details of the input device you are trying to use and any other details regarding your experience to the Controllers / Headsets & Audio / Input Devices section of the Zen forums. Unlicensed and generic third party devices are not officially supported by the Cronus Zen. In the unlikelihood that your Cronus Zen error is still not resolved even after following all the Troubleshooting steps, then it's possible that your Zen has developed a hardware fault - but don't worry, you can return it to the original point of purchase to get it repaired or replaced under its warranty. All GamePacks are hosted online, so if your internet connection is bad, or your network or security software is blocking access, then you will not be able to use the GPC Library or GamePacks. The good news is that this is separate from the Cronus Zen device, so the issue can be easily fixed by replacing the Xbox One wireless adapter. Cronus is a community product, and we don't write these scripts, the community does - so we ask that you remember not to blame your Cronus hardware because it crashes when using a bad script. If I try to update driver it can't find an update. , highlight the device so that the info is displayed on screen in the right window of the tool, right click on the device in the left window and select 'Copy Report from here'. Find more detailed information about Xbox One Wireless Adapters here: If your DualShock 4 Bluetooth controllers have been paired to the Cronus Zen, but you now need to connect them back to the console and they are no longer working, it is because they have become unpaired from the console and you will need to run the pairing process again. If you get a Network Error it's usually caused by one of these: You are using Windows 7 and didn't install the driver patch from our Downloads page, Not connected to the internet or your modem needs resetting, Security software is blocking the download (Temporarily disable Anti-Virus and/or Firewall), Your ISP is blocking access to our server. As there is no headset audio support over Bluetooth, Cronus Zen has a bypass feature that allows you to connect your headset directly to the Pass-Thru Auth Controller (see above image). If your USB cable is functional, the firmware update tool will detect the Cronus Zen hardware. Windows 7 requires a driver fix. Find out more about the Cronus Community here: If you are trying to use a wireless Xbox One controller using Bluetooth on an Xbox One console, you will also need a licensed wired Auth controller connected to the A1 USB Port. Lethal Panda Home Lethal Panda is an online digital content creator for the Collective Minds Strike Pack, Eliminator and Cronus Zen. If WiFi is enabled but not connected you might need to manually connect to the WiFi network . In this case, we recommend that you erase your memory slots using the Cronus Pro option in Tools > Device Cleanup > Erase Memory Slots, or if you are using Zen Studio Device > Erase Memory Slots. Note: Even though Zen supports all CronusMAX scripts, some still need to be converted (speak to the author of the script if you think it needs updating). To disable Windows Defender temporarily; you can simply do the following: While Windows Defender doesn't specify how long you can disable real-time protection, "temporary" usually means until the next time you reboot your computer. Here are some helpful guides collected from the web , How to disable Windows Defender - How to add an exclusion to the whitelist, How to disable BitDefender - How to add an exclusion to the whitelist, How to disable Avast - How to add an exclusion to the whitelist, How to disable McAfee - How to add an exclusion to the whitelist, How to disable Norton - How to add an exclusion to the whitelist. If this still doesn't work you may need to, Error When Programming Scripts, GamePacks or Other Settings, You can delete the folder manually or download and run the, which will backup your CronusZen folder to, If you have problems downloading or opening Zen Studio it is because your, are not up to date, or your Anti-Virus software has triggered a false positive due to the encryption algorithm we use. The solution is to delete the CronusZen folder which is located here: You can delete the folder manually or download and run the Scrub Zen Tool which will backup your CronusZen folder to C:\CronusZenBackup and then delete the source. It says device not connected. If you have tried all of the above solutions and still see this error (in particular trying another USB cable or USB port), it usually means there is a hardware fault that cannot be recovered and unfortunatley must be returned to your point of purchase for a replacement under its warranty. If you have a wireless headset that connects directly to the console, you do not have to connect to the controller as it completely bypasses the Cronus Zen. Consult your security software documentation on how to do that. This will automatically adjust and remap all Mods to your preferred choice. The older model Sony DualShock 4 CUH-ZCT1 (DS4v1) does not support Headset Audio and/or the built-in DS4 speaker. This is because an Xbox One requires Authentication with an original controller in order to bypass security challenges and pass-thru controller outputs to the console. Simply connect the device to a USB port (preferably onboard if you're using a desktop - not one of the front USB ports), highlight the device so that the info is displayed on screen in the right window of the tool, right click on the device … If you are trying to use a wireless Xbox One controller using Bluetooth on an Xbox One console. The file can be found on the, Windows 7 Driver Fix on the Cronus Downloads Page, Each Zen GamePack has its own support community, so if you can't get a specific feature in a GamePack working, or don't understand how it works - create a post in the correct category of, A section of the Zen GamePack Support Community, Look for the 'stickies' at the top of each section highlighted in yellow. Cronus Zen connected to a Windows PC with a micro-USB cable from the CONSOLE USB Port, You are using Windows 7 and didn't install the driver patch, Download the Collective Minds Firmware Update Tool (CMUPDATETOOL), If the Zen firmware version is showing as 0.0.0, it means it is corrupt (interrupted programming, bad USB cable, bad USB port) you should downgrade the firmware, You are using Windows 7 and didn't install the driver patch from our, Security software is blocking the download, There's a number of reasons you may see an error code on Zen's OLED screen (E2021, E3001...), it could be that you haven't updated to the latest firmware (, ), or perhaps loaded a bad script that has been written for CronusMAX but not Cronus Zen. You can temporarily disable the AV software then simply add.
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